Author Archives: satfacts

CITY SCREEN HELPLINE – Due to a technical problem, the City Screen Helpdesk may have been unavailable for a short while. It is now up and working again. apologies to any who have needed to call.

All services on 10-02 and AB3 established and stable at 14:35GMT

Pre transmission testing on IS10-02 and AB3 begins at 14:30GMT / 15:30BST / 16:30 CEST. The helpline will be operational from 14:15 GMT.

All services down at 09:01GMT. No calls.

Services established and stable on IS10-02 and AB3 at 08:20 GMT

Good Morning. Testing on 10-02 and AB3 begins at 08:30GMT / 09:30 BST / 10:30 CEST. The helpline will be operational from 08:15 GMT

All Services down on AB3 and IS10-02 at 19:40GMT. Vision disturbance at 19:24G traced to encoder issue at origin.

Vision distrurbance at 19:22 / 23 and 24. Isolated to NY fibre path. Switched to reserve Washington fibre path at 19:24GMT. Subtitles recovered by 19:24:30

We understand there are RX difficulties in London due to heavy rain. The satellites are running at full power, we are doing everything we can to help, but these difficulties are caused by conditions local to the effected receiver.

Services established and stable on IS10-02 at 14:23GMT and AB3 at 14:30GMT. Confirm AB3 is transmitting at full power.