ROYAL OPERA HOUSE Ballet Triple-Bill 16th May

Posted on May 16, 2019 by satfacts

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UPDATE @ 1800BST. The feed is now available and stable on both IS-1002 and E5Wa. The Test period continues to 1855BST, followed by the Countdown/Walk-in up to 1915.

The Test ahead of this evening’s broadcast is at 1000-1100BST / 1100-1200CEST. As this is a ballet, subtitles should be OFF in UK cinemas.

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NT Live “All My Sons” Test and TX 14th May

Posted on May 14, 2019 by satfacts

18:36 Momentary loss of signal. Confirmed good now.

17:30 Uplink established and stable on IS 10-02

The test ahead of today’s transmission begins at 17:30 BST/18:30 CEST on IS 10-02

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Pathe Live Bolshoi Ballet CARMEN

Posted on May 14, 2019 by satfacts

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Tuesday 14th May

Today’s Test is at 0930CEST on E5Wa forllowed by IS-1002 at 0930BST

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NT Live “All My Sons” Test 13th May

Posted on May 13, 2019 by satfacts

NTLive “All My Sons” test 1200-1300 BST/1300-1400 CEST 13th May 2019 on IS 10-02. Please call your help line if any queries.

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MET OPERA “Dialogues des Carmelites” Test and transmission 11th May

Posted on May 11, 2019 by satfacts

MetHDlogoThe test for today’s live transmission begins at 15:30 BST/16:30 CEST on IS 10:02 and EW5a

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ROYAL OPERA HOUSE Ballet Triple-Bill

Posted on May 9, 2019 by satfacts

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Tuesday 9th May

The Test feed is available on E5Wa and IS-1002 1100-1200BST / 1200-1300CEST

This is a ballet and subtitles should be OFF in UK cinemas

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MET OPERA “Dialogues des Carmelites” Test 6th May

Posted on May 6, 2019 by satfacts

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The Test ahead of this weekend’s broadcast is on E5Wa at 0930CEST for 30′ followed by a 30′ test on IS-1002 at 0930BST.

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ROYAL OPERA HOUSE “Faust”

Posted on April 23, 2019 by satfacts

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Sunday 5th May

The Test period for the Encore-by-satellite starts at 1300BST with the main feature beginning at 1400BST and finish by 1752BST

 

 

Tuesday 30th April

The Test period ahead of tonight’s broadcast is at 1000-1100BST / 1100-1200CEST with the feed carried on IS-1002 and E5Wa

Note that the Test tonight starts at 1730BST830CEST: earlier than usual.

Tuesday 23rd April

UPDATE@1000BST: The published frequency is incorrect. The CORRECT FREQUENCY is 11481V. All other parameters remain unchanged. This frequency will also be used for the Live next week and the Encore the following Sunday.

The Test for next week’s broadcast is at 1100-1200BST / 1200-1300CEST with the test content carried on IS-1002 and E5Wa. All usual support will be in place throughout the test.

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ROYAL SHAKESPEARE COMPANY “As You Like It” 16th + 17th April

Posted on April 16, 2019 by satfacts

Wednesday 17th April

 

At 17:37 BST the power was successfully swapped with no loss of service.

NB! As at 1730 BST there will be a brief interruption in service within  the next 15 mins while the Outside Broadcast sorts out local power issues. Once this is swapped over, the feed will be up and stable for the extent of the broadcast.

The feed on IS 10-02 is now up and stable at 1723 BST/1823CEST.

The feed on IS-1002 will be available from 1730BST / 1830CEST. The Service Name to look for is “RSC As You Like It“.

 

Tuesday 16th April

 The feed on IS 10-02 is now up and stable at 10:57 BST, 16th April

The Test ahead of tomorrow’s live broadcast is on 16th April 1100-1200BST (1200-1300CEST). The feed is carried on IS-1002. There are NO subtitles. All usual support functions are available.

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NT LIVE “All About Eve”10th and 11th April

Posted on April 10, 2019 by satfacts

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Thursday 11th April

NTLive Test . The feed on IS 10-02 is up and stable. if you have a stand alone receiver, please follow all the instructions below if you are having problems tuning in, before you call your helpline.

Eclair ,LANsat  and Odeon venues, please contact your helpline if you are having tuning problems.

ADDITIONAL POST-TEST INFORMATION

During the pre-broadcast satellite test for All About Eve this afternoon a small number of UK exhibitors made us aware that they were having a problem tuning in. If you have not tested your STB/FTA receivers today you MAY face similar issues as this has happened on 2 (non-“NT Live”) broadcasts over the last week.

  • If you did not Test on Wednesday you MUST follow the instructions given in the tuning mail out you received. This includes the need to DELETE Event Cinema channels stored on your receiver. Seek advice locally if you do not know how to do this. The Helpline will not assist you in this matter.
  • If, when tuning your FTA receiver (e.g.  inc. Icecrypts), you have good Level (80-90%) and good Quality (65%+), but you get the message, when Searching “No TV Channels found”, then you will need to perform a “Service Data Reset”. Seek advice locally if you do not know how to do this. The Helpline will not assist you in this matter.
  • After SDR, turn the power off for 10”, using the switch at the back, then turn on again.
  • After the usual power-on re-boot, go to “Dish Settings” and reset for your local config (i.e. select the Intelsat IS-1002/Thor satellite (the one without “-C” at the end of its name), select Separate for Tuner Connection and Tuner-1. (This covers almost every cinema config we have come across before).  Seek advice locally if you do not know how to do this. The Helpline will not assist you in this matter.
  • Then attempt to tune to again.
  • Over the last 8 days, this has solved every “L+Q but no channel found” situations

Additionally

  • We have extended the start of the TEST tomorrow (Thursday) to 1700BST / 1800CEST (vs 1730/1830 as published). This has now been confirmed by Telenor.
  • We will add this additional information to https://satfacts.creativebroadcastsolutions.com/
  • Please start to tune at 1700BST/1800CEST
  • Those who did Test today should be able to just select the channel again

The Test ahead of tomorrow’s broadcast is at 1130-1230BST (1230-1330CEST). The feed is carried on IS-1002. The usual support resources are in place for this Test.

SUBTITLES must be OFF in UK and Ireland cinemas.

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