Apologies for the late posting: we have been inundated with calls to the Helpline.
It seems that there have been many problems this afternoon: most of them from the fact that you didn’t get the information that the FEC was changed overnight to 3/4. Once this was entered, most of you were resolved.
The test runs from 11.30 to 1200 GMT. That’s 12.30-1300 BST. Currently the feed is not established, the teleport are unable to lock onto the signal from Milan.
We are providing helpline services for 10-01 takers for the test at 11.30-12.00 GMT. We are not on site in Milan and are here to offer you general tuning advice. Please remember that this is DVBS2-QPSK.
Good afternoon and welcome to the last Met Opera of the 2011/12 season.
Testing starts at 1445GMT, 1545BST(UK), 1645CEST (Europe).
There are feeds on IS10-02 with English, German and Russian subtitles. French and Spanish are available on AB3. Telstar 12 has got an English feed too.
The main programme begins at 1700GMT/1800BST/1900CEST
Good morning.
At 0930BST/1030CET we have the last test for the 2011/12 Met Opera Season.
I am sure you have all got the hang of it by now, but do call your local Helpline or support if you need assistance.
Chris
There are some POWER PROBLEMS in NY. Hence the couple of service losses.
We are now trying to recover the subtitles to you too.
Good Afternoon to all Met Opera partners.
We are now setting up in the MCR and the Testing will start at 1345GMT/1445BST(UK)/1545CEST(Europe).
I am sure you have all got it gripped it by now, but do call your appointed Helpline if you need reception advice.
Today we have got 3 services on IS-1002 with English, German and Russian subtitles. There are also English subtitles on Telstar 12. If you want French or Spanish subtitles, then you need to be tuned on AB-3.
The Test for your alignment on IS-1002 or on AB3 is this morning at 0930BST/1030CEST (0830GMT).
Call your Helpline is you have any reception related issues. Call your in-house support if you have any local equipment issues.
Pre transmission testing begins at 16:00GMT/17:00BST/18:00CEST
Services established on both channels at 16:52GMT
16:25GMT/17:25BST – Problems with 110688 conference for Cityscreens helpline. Now resolved.
Services ceased at 21:00GMT on both channels – Goodnight all.
Just preping for this mornings test.
Services due on air at 10:00GMT/11:00BST/12:00CEST
Services established at 09:51GMT showing colour bars and UKI 1368 ident
Test tape to line at 09:55GMT but no subs on subs channel
Subs to line on subs channel 09:59GMT
There are slight audio issues here in the uplink causing occasional drops
Audio issue fixed at 10:15GMT
Further audio splats at 10:39GMT – caused by issue at NT uplink
Services ceased on both channels at 11:00GMT
