SATFACTS: Live Cinema Broadcast Transmission Information

We have published a new Icecrypt fact sheet and Cinema FAQ’s that are available on the tab above and at www.satfacts.co.uk

Good Afternoon,

There were some issues on the morning Test today, and this affected all those using Icecrypt (S4000, S6000) on IS-1002, AND HAD NOT CLEARED OUT THE OLD CHANNELS FROM PREVIOUS BROADCASTS.

You will have found that it was not possible to tune into the Test as the receiver was not able to differentiate with the “similar” parameters from previously stored channels.  If you attempted and failed to tune this morning, you must perform a Factory Reset (instructions below) ahead of the Test starting at 1700UK later this afternoon.

If you attempted and succeeded this morning, you must check again at 1700 that you still have reception. This is especially true for those of you who tried a different frequency and got a tune: you must check again at 1700

If you didn’t even bother to Test this morning, you must do the Factory Reset before attempting any tune into the Test.

The Test period has been extended by 30 mins and will begin at 1700UK time.

FACTORY RESET

Please consult your handbook and follow the instructions.

If you cannot find it, here are some brief instructions:

Icecrypt 6000

• Menu
• Settings
• Installation
• System recovery
• System restore to factory default
• PIN: Default 0000
• Do you want to reset all settings to factory default – YES
• Resetting
• (If after resetting, you have no picture. Toggle the resolution button (below the TV button on the remote) until the picture re appears)
• English
• Step 2: (DCHP) – Don’t update, select NEXT
• GMT 00:00 –  OK
• Daylight Saving – OFF
• Enter usual Satellite Search mode to tune in again.

Icecrypt 4000

• Menu
• Installation
• System recovery System restore to factory default
• PIN: Default 0000
• Do you want to reset all settings to factory default – YES
• Resetting
  (If after resetting, you have no picture. Toggle the resolution button (below the TV button on the remote) until the picture re appears)
• English
• GMT 00:00 – OK
• Daylight saving – OFF
• Enter usual Service Search mode to tune in again.

You can call the Helpline only AFTER you have performed this reset.
On the Helpline 08444 737373 there are now 2x PIN available 270661 and 110688 

We are working closely with the vendors of this receiver product to understand what the issue is.

Good Morning.

A reminder that the Test begins at 0930UK/1030W.Europe for a 30minute duration.

It is a chance to test the operability of your system and alignment of your dish.

With a huge storm forecast throughout England and Wales in the next 24 hours, perhaps the strongest since 1987, with warnings of widespread structural damage.  It would be wise to check your satellite reception system as soon as the winds have dropped and you are confident the storm has past.

We suggest that you tune your system to the BTV1 channel, permanently broadcast on IS 10-02.

The parameters are:

Frequency: 11247
Polarity: Vertical
Symbol Rate: 24500
Modulation: DVB or DVBS / QPSK – Not DVBS2
FEC: 7/8

You should receive a bouquet of channels from this multiplex – BTV1 will show an animation of a rocket launching, satellite deployment, a test signal and then the Telenor ident superimposed.

If you can see this service, your system should be OK.  If you can’t receive this channel you should contact your installer as it’s possible that your antenna or LNB have been damaged.

You should undertake this test as soon as the storm has past and make an appointment with your installer promptly if needs be.  The installers are likely to be very busy post storm so there may be a significant delay unless you get in early.